Managed Print Services

Konica Minolta's Overview

Making printing infrastructure work efficiently.
Office technologies have advanced, users' needs have changed. Many current printing environments are patchworks of printing, imaging and fax devices that aren't managed or serviced to keep up with today's business world. Konica Minolta managed print services combine consulting, hardware, software implementation and work-flow management in order to lower document spend. The concept focuses on five essential areas:

Fleet
Right-sizing the document output fleet to actual business needs, providing optimal business process and fleet support and establishing continuous optimisation - balanced with minimal cost of ownership and environmental impact.

Process
Analysing all business-relevant document flows in order to increase productivity, to benefit from saving potentials and design, to implement and operate a solution tailor-made to meet your precise daily needs.

Financing
Offering different purchasing and leasing options as well as various contract models and integrating existing contracts into a single transparent financial plan.

Security
Designing and implementing IT and information security solutions, from user authentication and data-safe hard disk handling of disposed devices to complex network security requirements.

Green
Supporting a company’s sustainability goals by implementing the most environmentally friendly document-related hardware and business work-flows, and through the subsequent monitoring and assessment of environmental performance throughout the life-cycle.

Consult

All improvements resulting from Konica Minolta are based on defined consulting procedures and powerful analysis tools allowing customers to understand every single step on the way to a tailor-made solution.

Capture
Software-based identification of existing print assets, precise monitoring of the current utilisation patterns and printing volumes. User interviews to detect specific document work-flows, individual needs and service-level demands.

Analyse
Precise TCO calculation with benchmarking against average market costs. Detailed analysis of needed and recommended print services to meet document-based business process requirements.

Optimise
Designing a print environment that fits each organisation's business needs through analytics and visualisation via comprehensive floor plans.

Implement

Manages Print Services is more than just installing a new print solution. It provides change management based on the client's requirements. This includes dedicated project management in accordance with recognised standards as well as support for appropriate involvement of stakeholders and users. Companies benefit from the strong direct organisation and the experience of a market leader.

Project
Dedicated project management resources, organised and controlled processes from start to finish.

Change
Delivery of all products, licenses and consumables for a pre-determined and agreed upon testing period where Konica Minolta provides technical consulting and remote support. Roll-out management where appropriate due to the size of the project.

Information and Training
Provision of detailed documentation for users and administrators. Standard or tailor-made internal promotional material and events. Tailored training to key users and internal support staff.

Manage

After having tested and established the new print infrastructure, Konica Minolta offers a scalable portfolio of services to run and manage the fleet. Tailored to individual requirements, these can complement existing IT services or take over full operational responsibility.

Operate
Pro-active service, remote and on-site, automatic delivery of consumables and replacement part

Monitor
Continuous supervision of all networked and locally attached devices to monitor the machines' utilisation, status and alerts.

Improve
Improve Regular management reports, review meetings and active searches for further improvements and optimisation.

©2017 Konica Minolta South Africa (operated by Bidvest Office (Pty) Ltd).