Konica Minolta South Africa Awarded Trophy for "Best Expansion in Solution Sales"

| 1 February 2017

Konica Minolta South Africa, a division of Bidvest Office (Pty) Ltd. was recently awarded the trophy for "Best Expansion in Solution Sales" at the annual international Konica Minolta conference.

This year the conference was held in Malaysia and included a visit to the factory where machines, spares and toner are manufactured.   The trophy was handed to Konica Minolta South Africa's Head of Sales and Marketing, Alten Hulme by the President of Konica Minolta Europe, Ikuo Nakagawa.

Mr. Nakagawa explained that this award is very prestigious as the entire industry had moved away from traditional "box dropping" to Solution Selling. He added that Konica Minolta showed by far the best expansion by all companies, and that it can be seen in their market share, where Konica Minolta South Africa now dominate the SA market for the 7th consecutive year. 

Alten Hulme explained that they have introduced several initiatives to put huge emphasis on solution selling. This included intensive training - both online and classroom training- for sales and technical staff, as well as restricting sales incentives only to those who offer solutions to clients and not merely just a machine. "Gone are the days when we simply see how many copies a month you make and then advise on a suitable machine for the client. We now make sure we understand the clients' business processes, risks and pain points before we recommend solutions to their companies", Hulme said.

Konica Minolta South Africa maintained their number one position in production machines, office machines (7th consecutive year) and a remarkable 14 consecutive years as the leader in colour office machines in South Africa. They have 92 141 machines installed in South Africa – 18 800 more than their nearest competitor.*

About Konica Minolta Business Solutions Europe


Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. Konica Minolta enables its clients to champion the digital era: with its unique imaging expertise and data processing capabilities, Konica Minolta creates relevant solutions for its customers and solves issues faced by society. As a provider of comprehensive IT services, Konica Minolta delivers consultancy and services to optimise business processes with workflow automation. The company further offers its customers solutions and managed services in the field of IT infrastructure and IT security as well as cloud environments. With regard to its office printing solutions, "IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment" stated that Konica Minolta is "recognised globally as a leader in print transformation". As a strong partner for the professional printing market, Konica Minolta offers business consulting, state-of-the-art technology and software and has established itself as the production printing market leader for more than a decade in Europe (InfoSource). Its Business Innovation Centre in London and four R & D laboratories in Europe enable Konica Minolta to bring innovation forward by collaborating with its customers as well as academic, industrial and entrepreneurial partners. For its innovative service approach that complements their devices perfectly, Konica Minolta was awarded the prestigious ‘"Buyers Lab PaceSetter Award for Serviceability and Support 2020/2021" by Keypoint Intelligence. Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With approximately 10,000 employees (as of April 2020), Konica Minolta Europe earned net sales of over 2.34 billion in financial year 2019/2020.


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