'2018 Document Imaging Software Line of the Year'

| 20 November 2018

Konica Minolta Business Solutions has been named “2018 Document Imaging Software Line of the Year” by Keypoint Intelligence – the world’s foremost authority on imaging software, hardware and services. This prestigious accolade was awarded following an in-depth study of the portfolios of the leading document imaging OEMs by analysts at Keypoint Intelligence’s Buyers Lab. The award recognises Konica Minolta’s exceptional portfolio of in-house software solutions and its highly successful eco-system of third-party offerings. In the Buyers Lab evaluation, Konica Minolta scored ‘best’ amongst leading OEMs in the key categories of Capture and Workflow, Document Management and Device Management, with a range of solutions that was described as ‘unmatched’.

Jamie Bsales, Director of Software Analysis, Keypoint Intelligence said,

“In our research, Konica Minolta Business Solutions demonstrated that it offers an outstandingly rich portfolio of software solutions developed by their own team and third party ISVs. When combined with their well-designed and easy-to-use bizhub MarketPlace, we believe that Konica Minolta is well positioned to meet the document-centric needs of both general business customers and key vertical industries such as healthcare, education and financial services. More importantly, the company has the expertise to deploy those solutions and support them on an ongoing basis so customers are never left without capable assistance – should an issue arise.’’  


Given once a year, the Buyers Lab Line of the Year award recognises the document imaging OEM that offers the strongest solutions portfolio across a range of software categories that includes Capture and Workflow, Document Management, Output Management and Device Management. In the award citation, Buyers Lab analysts highlighted several of Konica Minolta’s class-leading software offerings including the Dispatcher Phoenix capture/workflow platform, an advanced document capture/processing/routing solution that enables the creation of timesaving workflows which can be tailored to customer’s needs.

Analysts also noted the ‘strong selection of output management solutions from class-leading ISV partners’, the ‘wide assortment of apps and customisable MFP user interfaces available via the bizhub MarketPlace online portal’ and ‘vertical market expertise and solutions tailored to key industries’.


Said Olaf Lorenz, General Manager International Marketing Division, Konica Minolta Business Solutions Europe GmbH,  ‘‘We are very honoured by this award. It recognises the outstanding value our document capturing and managing solutions have for our customers – boosting the efficiency of their business processes and workflows. The award shows the merits of working in close collaboration with our customers to develop bespoke solutions. This collaborative approach has proved vital to our success in providing uncompromising quality solutions for the incredibly diverse markets.

About Konica Minolta Business Solutions Europe


Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. Konica Minolta enables its clients to champion the digital era: with its unique imaging expertise and data processing capabilities, Konica Minolta creates relevant solutions for its customers and solves issues faced by society. As a provider of comprehensive IT services, Konica Minolta delivers consultancy and services to optimise business processes with workflow automation. The company further offers its customers solutions and managed services in the field of IT infrastructure and IT security as well as cloud environments. With regard to its office printing solutions, "IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment" stated that Konica Minolta is "recognised globally as a leader in print transformation". As a strong partner for the professional printing market, Konica Minolta offers business consulting, state-of-the-art technology and software and has established itself as the production printing market leader for more than a decade in Europe (InfoSource). Its Business Innovation Centre in London and four R & D laboratories in Europe enable Konica Minolta to bring innovation forward by collaborating with its customers as well as academic, industrial and entrepreneurial partners. For its innovative service approach that complements their devices perfectly, Konica Minolta was awarded the prestigious ‘"Buyers Lab PaceSetter Award for Serviceability and Support 2020/2021" by Keypoint Intelligence. Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With approximately 10,000 employees (as of April 2020), Konica Minolta Europe earned net sales of over 2.34 billion in financial year 2019/2020.


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